FAQs

What is the purpose of a housing requirement? 

The purpose of a housing requirement is two-fold. First, the ability to secure the best space for an event in the ideal time frame is directly tied to the ability to deliver and track hotel room nights. Cities build convention centers to bring in business. Cities measure a convention’s impact on their city’s economy based on hotel room usage. If an event can prove their positive economic impact on the city by accounting for all their participants utilizing their hotels, then the city will in turn help the event to secure the best possible dates and rates for the future. This is true for huge city-wide events as well as smaller events in smaller cities.

The second purpose of a housing requirement is to protect our customers. Having a housing requirement allows our housing partners the ability to negotiate the lowest rates, and hold those rates firm for our customers, preventing supply and demand from influencing rate changes. These negotiations also include getting the best amenities and the best cancellation policies with premier hotel properties near the venue.

 

How does a customer benefit from attending event where housing is required? 

Housing requirements at events will…

  • Ensure the event is held on the most ideal date

  • Lock in the lowest hotel rates at the premier properties

  • Guarantee hotel room types

  • Ensure hotel terms and conditions are fair and team-friendly

  • Allow you to collect and use your hotel loyalty points

If I need assistance with a reservation, what should I do?

Contact Team Travel Source at 502-354-9103 or via email at info@teamtravelsource.com. You can also access our Live Chat feature at www.teamtravelsource.com.

Where can I find more information about Cancel Convenience Care (CCC)?

Please CLICK HERE for specific FAQ's related to Cancellation Convenience Care!

  

FOR THE TTS CORONAVIRUS UPDATE, CLICK HERE.

CALL CENTER

502.354.9103
866.567.7075 (Toll Free)

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     8:00 am – 7:00 pm E.S.T.
Saturday

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